Provide rapid-fire live chat support with friendliness and empathy to help customers.
Teach customers how to best use Pirate Ship to save money on shipping.
Work collaboratively on a flexible schedule that may include weekends, evenings, and holidays.
Pirate Ship’s simple shipping software levels the playing field for small businesses, giving them free access to the deepest shipping discounts with no fees or hidden costs. We are a remote-first company with a casual and creative atmosphere where everyone’s ideas are welcome and having fun is encouraged.
Provide delightful, accurate, and timely support to members navigating the French healthcare system and B2B partner needs.
Spend 80% of time on member support and 20% on innovative Care projects tailored to your expertise.
Lead process improvements, mentor team members, and drive cross-functional initiatives to enhance care delivery.
Alan is building a new standard in prevention insurance by integrating insurance, prevention, and care into a single user experience. With over 800 employees and serving 1M+ members, Alan fosters a unique culture focused on making healthcare proactive and accessible.
Coordinates all patient scheduling activities including appointments, procedures, and exams for multiple facilities.
Collects clinical information, verifies insurance and demographics to ensure appropriate scheduling.
Serves as a resource for staff, physicians, and referring offices to improve patient access.
Lehigh Valley Health Network is a nationally recognized health network with multiple hospitals and facilities in Pennsylvania. It employs nearly 20,000 health care professionals and has a culture of trust, collaboration, and excellence, certified as a Great Place to Work.
Solve customer inquiries and complaints related to the client's products and services.
Log call details into management systems and ensure resolution within SLA.
Maintain up-to-date product knowledge and escalate potential service issues.
Concentrix is a global technology and services leader that powers the brands of the future by providing technology and integrated solutions. With over 440,000 employees worldwide, they offer an innovative and growing work environment.
Handle inbound and outbound insurance-related calls and assist customers with payments, renewals, and quoting support.
Communicate with Mandarin Chinese-speaking customers using VOIP and Google Meet.
Perform basic administrative tasks using Word, Excel, and Monday.com.
Wing redefines the future of work for companies worldwide, offering a one-stop shop for building world-class teams and automating operations. The company has a supportive and inclusive culture with opportunities for career growth and upskilling.
Provide inbound customer care primarily over the phone and email, resolving billing issues and troubleshooting streaming problems.
Utilize active listening and rapport-building skills to deliver exceptional service and guide customers to the best entertainment solutions.
Work remotely with provided equipment, requiring a quiet workspace and reliable internet connectivity.
Sutherland is a digital transformation company that helps global brands improve customer experiences. With over 35 years of experience and a Great Place to Work certification, we employ a diverse team and promote a culture of growth and recognition.
Handle high-volume inbound patient inquiries in English and Spanish via phone and digital channels.
Schedule appointments, register new patients, and maintain accurate EHR records.
Verify insurance, screen for financial assistance, and follow HIPAA-compliant procedures.
Jobgether uses AI-powered matching to review applications quickly and fairly, sharing top candidates with hiring companies. It is a platform that connects job seekers with roles, focusing on efficiency and data privacy.
Collaborate with coaches and operations staff from multiple universities to support all multi-level needs, including booking air, hotel, car, and bus reservations.
Manage incoming calls and emails while multitasking in a fast-paced environment, ensuring prompt task completion and client satisfaction.
Utilize Sabre or similar GDS to book and ticket air reservations, process exchanges, void tickets, and issue MCOs.
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. As a subsidiary of TKO Group Holdings, the company partners with over 150 iconic rights holders and operates with a culture of innovation, collaboration, and integrity.
Schedule, confirm, and manage appointments for benefit counselors, coordinating daily schedules to maximize efficiency and accommodate client needs.
Provide outstanding customer service by assisting clients with scheduling questions and general benefit enrollment information, maintaining accurate records.
Support the benefit team with administrative tasks including data entry, report preparation, and rescheduling appointments as needed.
Hilb Group is a Top 25 middle-market independent insurance broker offering expertise in property & casualty, employee benefits, HR consulting, and retirement services nationwide. The firm provides the resources of a big broker with the personal service of a small agency, driven by values of trust, passion, integrity, and growth.
Assist clients with cruise, resort, and vacation reservations
Research travel options, pricing, promotions, and availability
Coordinate booking details and ensure accuracy of travel arrangements
We are a travel services company that helps clients coordinate cruise and resort vacations. We offer a supportive remote team environment with opportunities for growth.