We are looking for a detail-oriented and customer-focused Vacation Planner to join our team. In this fully remote role, you will assist clients with their travel plans, provide outstanding customer service, and coordinate all aspects of their vacation experiences. If you enjoy helping others and have a passion for travel, this role offers a chance to combine both.
Deliver superior customer support for antivirus software, managing inquiries about accounts, subscriptions, and technical issues through phone and remote sessions. Efficiently resolve customer issues related to software purchases, renewals, account management, and refunds, ensuring a smooth experience. Guide customers through the installation, reinstallation, and troubleshooting of antivirus programs.
As a part of our Service Team, you will be responsible for fostering great relationships between students, families, and tutors. You’ll also collaborate with our enrollment and academics team to ensure families and tutors are set up for success. You’ll manage one or more specific regions and be responsible for growing the business by providing exceptional customer service and achieving monthly revenue goals. This is a fully remote position.
Form Health's Patient Care Coordinators provide comprehensive support for daily clinical operations, and growth of the clinical practice and the company. They provide outstanding experience to patients and increase practice efficiency by working collaboratively with the physician and dietitians. This role is 100% remote.
As a Member Engagement Representative, you will enhance participants’ journeys toward healthier lifestyles by providing exceptional customer support. This involves addressing inquiries, resolving concerns, navigating systems, managing communications, handling complex queries, and verifying insurance eligibility and benefits.
Support Hazel’s Physical Health provider team with phone calls to families in both English and Spanish. Manage internal chat communications among providers, relay messages to appropriate staff, and create job tickets for school/initiator needs. Provide interpretation and translation services for phone calls, telehealth visits and written medical documentation.
You'll be a key member of our Enterprise support team, resolving complex technical challenges and providing expert guidance to our most valued clients in a fast paced environment. This role will contribute directly to Vimeo’s Sales Assisted Support efforts with focus on troubleshooting and responding to escalated issues, contributing towards insights reporting, and collaborating with teammates to ensure the highest quality support.
As an Enrollment Advisor, you will play a key role in expanding Hazel’s mission & care impact by driving the enrollment of children referred by school staff or parent/guardian. You will reach out to the student’s parent and compellingly communicate the value of Hazel’s virtual therapy program. You will help the family complete the steps of our enrollment process until they begin the program.
Troubleshoot basic technical issues, build meaningful customer relationships, and identify opportunities to upsell products and services all while delivering exceptional service. Handle inbound and outbound calls with professionalism, empathy, and efficiency. Maintain confidentiality and protect customer data.
The primary function of this position is to handle all customer service inquiries for our quickly growing business. We are seeking an energetic and reliable candidate to provide support to new and existing customers while maintaining a high level of excellent service. This role will work cross-functionally and partner closely with different teams to drive the business of Rebag.com and other platforms.